Privacy Policy

Last Updated: December 15, 2024

At Briv Bank, we are committed to protecting your privacy and ensuring the security of your personal and financial information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital banking services.

1. Information We Collect

1.1 Personal Information

We collect personal information that you provide directly to us, including:

  • Name, date of birth, and government-issued identification numbers
  • Contact information (email address, phone number, mailing address)
  • Account credentials and authentication information
  • Financial information (account numbers, transaction history, balances)
  • Employment and income information
  • Tax identification numbers

1.2 Transaction Information

We automatically collect information about your transactions, including:

  • Transaction amounts, dates, and descriptions
  • Merchant information and transaction types
  • Transfer and payment details
  • Investment activity and portfolio information

1.3 Technical Information

When you access our services, we collect certain technical information:

  • Device information (IP address, browser type, operating system)
  • Usage data and log files
  • Cookies and similar tracking technologies
  • Location information (with your permission)

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Service Delivery: To provide, maintain, and improve our banking services, process transactions, and manage your accounts
  • Verification: To verify your identity and authenticate your account access
  • Communication: To send you account statements, transaction alerts, and important service updates
  • Compliance: To comply with legal obligations, regulatory requirements, and prevent fraud or other illegal activities
  • Security: To protect the security and integrity of our services and prevent unauthorized access
  • Analytics: To analyze usage patterns and improve our services and user experience
  • Marketing: To provide you with relevant products and services (you can opt-out at any time)

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

3.1 Service Providers

We may share information with trusted third-party service providers who assist us in operating our services, such as payment processors, cloud hosting providers, and fraud detection services.

3.2 Legal Requirements

We may disclose information when required by law, court order, or government regulation, or to respond to legal process or requests from government authorities.

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to the same privacy protections.

3.4 With Your Consent

We may share your information with your explicit consent or as directed by you.

4. Data Security

We implement industry-standard security measures to protect your information, including:

  • End-to-end encryption for data in transit and at rest
  • Multi-factor authentication for account access
  • Regular security audits and vulnerability assessments
  • Access controls and employee training on data protection
  • Secure data centers and infrastructure

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

Depending on your location, you may have the following rights:

  • Access: Request access to your personal information
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal and regulatory requirements)
  • Portability: Request a copy of your data in a portable format
  • Opt-Out: Opt-out of marketing communications and certain data processing activities
  • Objection: Object to processing of your personal information in certain circumstances

To exercise these rights, please contact us at support@brivbank.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and provide personalized content. You can manage cookie preferences through your browser settings. For more information, please see our Cookie Policy.

7. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Financial records may be retained for extended periods as required by banking regulations.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: support@brivbank.com

This Privacy Policy is effective as of the date listed above and applies to all users of Briv Bank's digital banking services.